I promise to never sell, rent, share, or otherwise make your contact information available to any other person and/or company.  Ever.  Period.

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Some tips series may distribute on a different schedule.

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Each free tips series is sent to you to the email you entered into the subscription form.

If there is not an email waiting for you within a few minutes after you subscribe,  check to make sure the email was not automatically put into either your BULK or SPAM folders.

Make sure my email address, brent@webtennis.net , is put in your email address book so your email server doesn't think I'm sending you SPAM.

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If you are unsure hot to copy & paste, then open up a new web browser window, type the link (the URL) into the address bar of the new browser window, and then either click Enter or Go depending on your browser.

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Also, your internet connection may be either too slow or your connection may have been temporarily disconnected for some reason.

Try to re-establish your connection, re-start your computer, and try again.

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Video Viewing Software:  Depending on the tips series you have subscribed to, you will need either one or both of the following free software programs on your computer to view the videos:

• Flash - Click
• QuickTime - Click
• Adobe Reader (PDF text files) - Click

Flash and QuickTime are both free and simple to get onto your computer.

High Speed Internet Connection:  You must have a high speed internet connection to load and view the video clips.  A dial-up telephone modem is not fast enough and will not load and/or play the video clips properly.

If you have a high speed connection and are experiencing problems, your connection may be slowed down to unusually high usage by your internet provider at that moment OR your computer's RAM memory may be too full.

Close all of your programs (be sure to first "Save" any files you may be working on), wait two minutes after shut down, and then re-start your computer.

Open the tip's webpage again and see if the video will now work for you.  If not, try to view the tip at a time when you feel there is not a high usage by your internet provider.

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If there is power to your speakers, check to make sure the speakers are not muted.

For PC users...

• Go to "Start",
• then "Setting",
• then "Control Panel",
• then "Sounds and Audio Devices:,
• then "Volume". 
• Make sure the Mute check box is not checked.

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You do not have my permission to distribute the clips without prior written authorization from me.  Thanks for your consideration.

You do not have my permission to distribute the clips without prior written authorization from me.  Thanks for your consideration.

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http://www.webtennis.net/tips-series.htm

You will have to start at Tip #1 again.

If you cannot locate your specific tips series, let me know by completing the form at the bottom of this page.  Click

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Simply click that link and check the Unsubscribe button.

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You're in a pretty decent amount of pain, you've probably already tried all sorts of remedies and visits to professionals, and nothing has worked well enough to permanently relieve your pain.

Everyone feels their injury condition is unique.

Believe me, the huge majority of my customers initially came to my website with a lot of pain and in need of relief.

I want to help you. 

Even if you've tried all of the meds like cortisone shots, lots of ibuprofen, orthotics, and other injury specific treatment aids, my methods can most likely help you, even if you've been suffering from your injury for an extended period of time.

My products all come with a 100% lifetime customer guarantee.

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It can possibly reduce inflammation temporarily, but a cortisone injection or lots of ibuprofen does not necessarily solve your ongoing problem for future injury prevention.

Cortisone has been shown to weaken tendons and fascia. 

Ibuprofen has been shown to cause internal problems.

Reducing inflammation is not always that difficult if done properly.

Once you've reduced inflammation, future injury prevention is an absolute must to protect yourself from suffering another injury in the immediate and distant future.

Orthotics:  I am not a big believer in orthotics for plantar fascia injuries.

My opinion is that orthotics are designed to stretch your arch and fascia by "pushing" your arch up into your body weight.

When I had my plantar fascia injuries years ago, I tried several different types of orthotics with zero success.

I believe that arch muscles and the fascia needs to be stretched, not by "pushing", but by "pulling" up from an ankle support.

It may seem like a trivial difference, but when I tried ankle supports to help maintain a nice continuous even stretch throughout the day for my arch and fascia, my plantar fascia injury started to heal.

A big majority of my customers report the same results.

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I am a tennis teaching professional with over 35 years of teaching experience and helping others with injuries.

My treatment methods are based on my own personal experiences, the experiences of my students and friends, and specific discussions with medical and other certified professionals.

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Please complete the form at the end of this page.  Click

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You're in a pretty decent amount of pain, you've probably already tried all sorts of remedies and visits to professionals, and nothing has worked well enough to permanently relieve your pain.

Everyone feels their injury condition is unique.

Believe me, the huge majority of my customers initially came to my website with a lot of pain and in need of relief.

I want to help you. 

Even if you've tried all of the meds like cortisone shots, lots of ibuprofen, orthotics, and other injury specific treatment aids, my methods can most likely help you, even if you've been suffering from your injury for an extended period of time.

My products all come with a 100% lifetime customer guarantee.

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Visa, MasterCard, PayPal:  In addition to accepting credit cards such as Visa & MasterCard, you may also use your PayPal account.

American Express:  If you want to use your American Express card, I have to process that manually through a secondary merchant account.

Personal checks, Certified checks, Money or Postal or bank orders, etc.:  Not a problem.

I do understand that some folks are not comfortable using their credit card even though my merchant account is a secure payment processor.

If you want to pay with a check, please make it payable to:

Brent Abel
19 Lance Court
Moraga, CA 94556
USA

Let me know by completing the form below that you are sending your check to me and I will get your order mailed out to you right away so you won't have to wait for your check to arrive here first.  Click

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Also, your internet connection may be either too slow or your connection may have been temporarily disconnected for some reason.

Try to re-establish your connection, re-start your computer, and try again.

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• You may have mistyped or omitted some of your card's and/or contact information.  Double check to make sure everything is correct.
• Your card may have expired.  Use another card if you have one.
• If the solutions above do not help, try one more time, and if the card is still denied, you will be given an option to have your card processed "Offline".
  
  That means that you are giving me (no one else) permission to manually process your credit card for you. 
  
  Not a problem.  I have a second secure merchant account I use for manually processing credit cards if needed.
  
  If you choose to have your card processed "Offline", it is assumed I will be able to manually process your card successfully, and you will then be re-directed to your product's download page.
  
  If for some reason I am unable to manually process your card successfully, I will contact you to arrange for a different form of payment.

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Credit Cards:  First thing to do is to check your email.  When you successfully completed your payment, an email should have been automatically sent you within a few minutes.

A link to your download page is contained in that email.

If that email is not waiting for you in your InBox, make sure your email server did not automatically place it in either your BULK or SPAM folders thinking I was sending you SPAM.

If you find that email somewhere other than your InBox, make sure my email address, brent@webtennis.net, is in your email address book (and approved if necessary) so your email server doesn't think I'm sending you SPAM.

PayPal:  On occasion, PayPal takes a little longer to approve transactions than credit cards.  I don't know why, but it just happens from time to time.

Read the information directly above in the credit card section regarding checking your email

If you don't receive your product's confirmation email after one hour from completing your purchase, please complete the form below.  Click

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What is your method for shipping?

How long does it take for my order to arrive to me?

There may be additional shipping fees for certain injury treatment aids such as supports, splints, stretching aids, etc.

There may be additional shipping fees for some of my recommended tennis learning aids such as the PracticeHit Stroke Developer, the 8Board, etc.

Shipper:  Within one business day of your order, I place your package with the US Postal mail.

How Long?:  Normally, 2-3 business days within the U.S. and Canada, and approx. 7 business days outside of North America.

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Click here to determine your currency's current conversion rate.

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The directions I have posted at the download page are straight forward, however, for some folks, it's also just not worth taking the several minutes to read through the directions and download the videos.

You must have a high speed internet connection to download your product's information, especially the videos.

A telephone dial-up connection cannot handle the file sizes.  If you have a dial-up connection, please order either the DVD or Computer CD versions for your desired product.

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If I can't help you, I don't want to keep your money.

This is my sole business, and my reputation counts for a ton, and not honoring my 100% lifetime customer satisfaction guarantee does nothing positive for me and/or my business.

Do some customers request a refund?  Yes.

My refund rate for my tennis instructional products is under 1%, and my refund rate for my injury treatment products is under 2%.

All I ask is you give my products a fair and honest try. 

If I request a refund, how long does it take to get my money returned?

Credit Cards:  In most cases I can immediately authorize a refund to your credit card company as soon as I receive your refund request.

However, for whatever reason that I have not yet figured out, either my merchant account or your credit card company will force me to manually issue you a refund.

This is not a problem, but I may have to mail you a refund check as soon as I receive your refund request.

PayPal:  If you ordered through PayPal, I will refund your purchase amount back to your PayPal account as soon as I receive your refund request.

Checks:  If you ordered with a check, I will mail you a refund check as soon as I receive your refund request.

And again, my refund policy is strictly "no questions asked", however, I do ask that you give my product a fair and honest try prior to requesting a refund.

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If your computer has a DVD drive, the Video CD will play the videos from that drive.

Any additional audio only files (non video) associated with your product's CD are formatted as MP3 files and should play in any CD player such as your car's CD player.

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The DVDs are formatted for all DVD players worldwide, however, on a very rare occasion, there may be incompatibility.

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First thing to do is to check your email.  When you successfully completed your payment, an email should have been automatically sent you within a few minutes.

A link to your download page is contained in that email.

If that email is not waiting for you in your InBox, make sure your email server did not automatically place it in either your BULK or SPAM folders thinking I was sending you SPAM.

If you find that email somewhere other than your InBox, make sure my email address, brent@webtennis.net, is in your email address book (and approved if necessary) so your email server doesn't think I'm sending you SPAM.

If you don't receive your product's confirmation email after one hour from completing your purchase, please complete the form below.  Click

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Try deleting the file from your computer and then download that video file again from the download page.

If the video still does not play properly, make sure you have the most recent updated versions of both the free Flash and QuickTime video players properly downloaded onto your computer.

• Flash - Click
• QuickTime - Click
• Adobe Reader (PDF text files) - Click

You may also want to re-start your computer first before viewing the videos.

Close all of your programs (be sure to first "Save" any files you may be working on), wait two minutes after shut down, and then re-start your computer.

Open the tip's webpage again and see if the video will now work for you.  If not, try to view the tip at a time when you feel there is not a high usage by your internet provider.

Audio:  You've probably already made sure, but check your computer's speakers to confirm there is power to them.

If there is power to your speakers, check to make sure the speakers are not muted.

For PC users...

• Go to "Start",
• then "Setting",
• then "Control Panel",
• then "Sounds and Audio Devices:,
• then "Volume". 
• Make sure the Mute check box is not checked.

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If your CD will not play properly, try re-starting your computer.

Close all of your programs (be sure to first "Save" any files you may be working on), wait two minutes after shut down, and then re-start your computer.

If none of the above works, contact me by completing the form below.  Click

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Let me know your thoughts by sending an email directly to support@webtennis.net .

No problem.  Please complete the form below.